ChicChevron Beauty

Privacy Policy

Last updated: March 2026

ChicChevron Beauty is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect the following information when you use our website:

Account Information

  • Full name
  • Email address
  • Phone number (optional)
  • Password (stored securely using encryption)

Delivery Information

  • Delivery addresses (street address, city, district, postal code)

Order Information

  • Products purchased, quantities, and prices
  • Order history and status
  • Payment method (Cash on Delivery)

Technical Information

  • Browser type and version
  • IP address
  • Session data for authentication

2. How We Use Your Information

  • Order Processing - To process, deliver, and manage your orders.
  • Account Management - To maintain your account and provide personalized features like wishlist and order history.
  • Communication - To send order confirmations, status updates, and important account notifications via email.
  • Customer Support - To respond to complaints and support requests.
  • Website Improvement - To understand usage patterns and improve our services.

3. Information Sharing

We do not sell, trade, or share your personal information with third parties, except:

  • Delivery partners - We share delivery address and phone number with courier services to fulfill your orders.
  • Legal requirements - If required by law or to protect our rights.

4. Data Security

  • Passwords are encrypted using industry-standard hashing algorithms.
  • Sessions are managed securely and stored in our database.
  • We use HTTPS encryption for all data transmission.
  • Access to customer data is restricted to authorized personnel only.

5. Cookies & Sessions

We use session cookies to:

  • Keep you logged in to your account.
  • Maintain your shopping cart contents.
  • Remember your preferences.

These cookies are essential for the website to function and cannot be disabled.

6. Your Rights

You have the right to:

  • Access - View your personal information through your account settings.
  • Update - Edit your profile, email, phone number, and addresses at any time.
  • Security - Change your password and manage active sessions.

7. Data Retention

  • Account data is retained as long as your account is active.
  • Order history is retained for record-keeping and support purposes.
  • Session data is automatically cleared after inactivity.

8. Children's Privacy

Our website is not intended for use by individuals under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date.

10. Contact

For privacy-related questions or concerns, please contact us at:

  • Email: info@chicchevronbeauty.com
  • Phone: +94 11 234 5678